Tivoli Lodge Careers
  • 13-Nov-2017 to 31-Dec-2017 (MST)
  • Hospitality
  • Vail, CO, USA
  • 15.00
  • Hourly
  • Full Time

Merchant Ski Pass or End of Season bonus, ECO transit bus pass, free employee breakfast after 10am


The Tivoli Lodge a boutique hotel located in the heart of Vail Village is seeking a professional and highly motivated individual for a front desk position.

 

DUTIES REQUIRED:

*Enthusiastic, smiling and welcoming personality to check in and greet all guests.

*Able to address any questions or concerns the guests may have during check in, check out or anytime   during their stay at the Tivoli.  Ensure all guest issues are addressed and resolved in a timely matter.

*Knowledgeable of all rates, promotions, packages and upgrades being offered.

*Knowledgeable of all services and amenities offered at the Tivoli.

*knowledgeable of restuarants, mountain activities, shops and entertainment happening in Vail and the     surrounding area.

*Able and willing to answer phone in professional manner and direct all phone calls to the appropriate  department. 

*Be willing and able to take reservation phone call incase the reservationist is assisting another caller.  We   do not send a reservation request to voice mail.

*Good communication skills  

 

*This position is full-time (32-40 hours/week) and requires the applicant to work both 7AM-3PM and 3PM-11PM shifts.

 

Qualifications:

*High School diploma required

*College Degree preferred

*Computer skills required

*Good people skills required

*Prior customer service experience in hospitality preferred

*Clean cut with no facial hair or visable tatoos or piercings

 

Tivoli Lodge Careers
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